Privacy and Cookie Policy

Privacy policy

Personal data are processed via our web shop at fashioncheque.nl. fashioncheque holding B.V. regards careful handling of personal data as very important. We therefore use and secure personal data with care.

fashioncheque holding B.V. is responsible for the data processing. In this privacy policy, including our cookie policy, we explain which personal data we gather and use for the webshop at www.fashioncheque.com, and for which purposes. We advise you to read these with care. If you have any questions, or want to know exactly which of your information we keep, please contact fashioncheque holding B.V. The contact details are shown at the bottom of this privacy policy.

This privacy policy may change from time to time, if new developments give cause for this. We advise you to check this privacy policy regularly, so that you are aware of these changes. This privacy policy was last changed on 28 June 2023.

In processing data, we comply with the requirements of privacy legislation. Among other things, this means that we:

· Clearly describe our objectives before we process personal data, via this privacy policy;

· Limit gathering of personal data to the personal data that are necessary for the processing described in this policy;

· First request your explicit permission to process your personal data in cases in which your permission is required;

· Take appropriate security measures to protect your personal data and also require this of other parties who process your personal data on our instructions;

· Respect your right to access, correct or delete your personal data on request.

We process personal data for:

Handling orders
If you place an order with us, we use your personal data in order to handle this correctly. We may then give your personal data to our distribution centre in order to arrange for your order to be delivered to you. We also receive information on your payment from your bank. For this, we use your email address, telephone number and your name and address details. For business orders, we also use the company name and VAT number. We do this in connection with the implementation of the contract. When you exchange the fashion cheque with us for an online voucher code, we also ask you for the above contact details, so that we can send you the online voucher code. In order to make shopping at fashioncheque as pleasant as possible, we save your personal data, with your permission, and the data relating to your order and the use of our services. This enables us to personalise the website.

Your account
When you place an order via our webshop, you have the option of registering. You must then provide information about yourself and choose a user name. With this, we create an account, that you can log into with that user name and a password that you choose yourself. For this, we use your payment details, email address, your name and address details, the invoicing address and telephone number. We have a legitimate interest in this. We save these data so that you do not have to enter them again whenever you place an order with us. Via your account, you can change your data whenever you want. We save these data until you cancel the account. If you want to cancel your account, you can notify us of this. We will then delete it for you.

Web form and Newsletter
With contact forms, you can ask us questions, make requests or register or deregister for the digital newsletter. We use your email address for this. We do this on the basis of your permission (opt-in). We save this information until we are sure that you are satisfied with our response. In that way, we can easily access the information in the case of any follow-up questions. We can also train our customer service staff to improve even more. We offer a newsletter in which we aim to inform interested parties about our products and/or services. Your email address is added to the list of subscribers only with your consent. These data are kept until you cancel the subscription. Every newsletter contains a link with which you can deregister.

Fraud
No-one wants to have to deal with security incidents and fraud. That includes us! That's why we use personal data (including email addresses, IP addresses and details of search, browsing and buying behaviour) to investigate, prevent and control unauthorised access and fraud.

Who do we share your data with?

Distribution and logistical partners
fashioncheque holding B.V. will not sell your personal data to third parties and will make these available to third parties only if they are involved in carrying out your order. Our employees and third parties that we deploy are required to respect the confidentiality of your data.

The government
Sometimes we are required to pass on your personal data to the government. This can first arise if certain government institutions need these data to perform their duties, such as the Tax and Customs Administration. The police or the courts may also need certain data in the event of fraud or misuse. Finally, certain advisory authorities may gain access to personal data in relation to an investigation.

Cookies

Please replace this text with you Privacy Policy. Please add any additional cookies your website uses below (e.g. Google Analytics).

This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that you give the Store while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

name
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name	Cookie Description
FORM_KEY	Stores randomly generated key used to prevent forged requests.
PHPSESSID	Your session ID on the server.
GUEST-VIEW	Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history, if you have asked for this.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT	Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS	Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION	Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY	Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION	Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE	Facilitates translation of content to other languages.